Last Updated: November 2020
The Information We Collect
Cookies - When you are on this website, we may log some of your information using Cookies. These are types of data files that provide a personalised experience on the website. Cookies are used to identify registered Members, to ensure our website is safe to use, and to improve our website. When you enter the website for the first time, you will be given the option to accept cookies or decline and exit the site. Visit All About Cookies for more information on how cookies are used and stored.
Automatically-Collected Information - When you visit the website, some information is automatically collected - for example, the browser you are using, your IP address, how you came to the website, the pages you viewed, and so on. This information helps to improve the website and is not shared with others.
Information Voluntarily Submitted by You - When you place an order with Claud's Cakeaway and provide personal information such as a delivery address or telephone number, subscribe to our newsletter, create an account, or use the contact form, your information is stored for the purpose of doing what you need to do, or to log in to your account. If you create an account, we can see your username but your password is not viewable by us.
Information Collected by Others - If you choose to link your social media profiles to this website, your name, email address and sometimes image can link from those accounts.
How We Use This Information
To create an account, so you can log in and use it.
To respond to any contact form enquiries or comments.
To send out newsletters, if you sign up to this.
To provide user support, if required.
To maintain the website.
To operate the website to a better standard.
To fulfil orders made through Claud's Cakeaway.
To verify purchases if required.
How Others May Use the Information
This website currently uses the following third-party service providers:
Google Analytics – this service tracks website usage and provides information such as referring websites and user actions on the website. Google Analytics may capture your IP address, but no other personal information. To opt out of being tracked by Google Analytics across all websites, visit:
Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent. However, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
Occasionally, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.
Publicly Visible Information
If you create a Members profile on the website or leave a comment, certain information may be publicly visible. To create a Members profile, you must choose a username and password and input your email address. Your email address will never be visible publicly. Other users may see your username, profile photo, and profile description.
Users may delete cookies at any time using their browser settings. However, this may result in some functions of the website being unusable.
Your Rights to Your Personal Information
Opt-out – You may opt-out of future email communications by following the unsubscribe links in the emails. You may also notify us at
Access – You may access the personal information we have about you by submitting a request to
Amend – You may contact us at to amend or update your personal information.
Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to
Please note that we may need to retain certain information for recordkeeping purposes or to fulfil orders, or when required by law.
The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at and we will use our best efforts to promptly remove such information from our records.